Mikhail Gloukhovtsev is a Senior Solutions Architect at Orange Business Services (Philadelphia). He is one of the first 100 EMC certified ITaaS Cloud Experts worldwide and an expert in IT infrastructure solutions. Mikhail has been a key contributor to the development of the SNIA ILM Maturity Model (http://www.snia.org) and published papers in the EMC Knowledge Sharing program (the best article on cloud computing in 2016 and the first place in 2017. Mikhail holds an M.Sc. degree in IT Management and Ph.D. in Computational Chemistry.